1 - What do i need to rent a car?
If you are an individual, all you need is an id or passport, be over 21 years of age, a valid driver`s licence in Brazil or foreign for more than 2(two) years and a credit card to limit pre-authorization. In case of companies, it is necessary that it has been established for no less than one year, present the required documentation in order to have its registration approved through our analysis and to be confirmed in up to 48 hours. It is also necessary to designate a driver.

2 - Can I designate another driver for the vehicle I am renting?
Yes. As long as he yeas 21 or older with a valid 2 year minimum driver`s lincence and provides a copy of his id, driver`s license along with his address in the time of contract.

3 - Can I rent a car with a "Personal Driver" ?
Yes. as long as requested previously the vehicle can be rented with a personal driver and are subject to employee`s fees.

4 - Can I choose the brand or model?
Yes, but reservation will be conditioned to avaliability of the chosen model, since we operate by groups of vehicles and not models. However, we will do our best to attend our customer`s preferences.

5 - Can I pick up or deliver the car when not on business hours?
Yes, as long as previously agreed with our operators in time of contract and subject to pick up/delivery fees. Yes, as long as previously agreed with our operators in time of contract and subject to pick up/delivery fees. Yes, as long as previously agreed with our operators in time of contract and subject to pick up/delivery fees. Yes, as long as previously agreed with our operators in time of contract and subject to pick up/delivery fees.

6 - Can I pick up or deliver the car in my hotel, work or home?
Yes, but subject to fees that apply only for regions ouside Lagoa da Conceicao area.

7 - Can I pick up or deliver the car at the airport? Posso apanhar e devolver o veículo no Aeroporto?
Yes, subject to pick up/deliver fees based on time and duration of rental. Can be isented.

8 - Do I have do return the carn with a full tank?
No.You must return the vehicle in the same conditions you piked up, but four your confort, Sunset rents you with a full tank. If the vehicle is returned with a lower gas level, the difference will be charged based on our own table, calculated through the gas dial in a division of eight parts. Some variation can occur depending on gas sation used.

9 - How are daily rates on vehicle rental based?
The daily rate is 24 (twenty-four) hours long with 1(one) hour tolerance. After that, 1/6 of the rate and hedging tax will be charged in up to 6 hours. After the 6th hour another full daily rate will be charged.

10 - What is Pre-autorization?
It is the customer`s temporary credit card blocking on a pre-determined ammount, to guarantee reservation and antecipation on the rental`s partial payment. This amount will be deducted form credit card's limit at vehicle's pick up, not generating recovery and will be automatically refunded upon vehicle return and rental payment.

11 - How much do I need to have in my crdit card in order to be pre-autorized and offered as guarantee?
· GROUP A/B: R$ 800,00
· GROUP C/D: R$ 1.000,00
· GROUP E/ F: R$ 1.200,00


12 - What is Risk Protection?
It is a protection (subject to fees)we offer for our vehicles and third-parties, aiming for more economy, safety, confort and tranquility to our customers in case of accidents or total loss of vehicle Risk Protection is not an Insurance, but an optional protection we offer, that frees our customers of any charges in case of accidents or total loss of the vehicle, according to contract once contracted.

14 - What are the costs I am responsible for in case of collision or total loss of vehicle?
According to the Protection choice - Standard or Premium, the customer is entitled to all expenses related to vec=hicle damage or substitution from total loss up to the established limits on the franchise ammount and the respective loss of profit expenses as well as the specified amount for third-party damage or injuries.

15 - Do I get risk protection for windows, tires, sound system and acessories?
No. These kind of damges are not covered by any kind of Insurance and all expenses related to those are entitled to the customer.

16 - Do I get Coverage in case of accidents involving third-party?
No. Only the vehicle rented. You are required to complete the Tenant the Report of Accident Sunset, present the Police Report (BO).

17 - How should I proceed in case of loss, crash or break the car?
In case of theft, fire and collision authority to search, register the fact and provide the police report, report immediately to fill out the form and Rent Report Claim of Rent. The keys and vehicle documents should be returned to Rent. In case of failure or breakage, please report immediately to Rent which shall arrange for repair or replacement vehicle in case of failure due to normal use.

18 - What is Loss of Profit?
Is the injury suffered in an accident, breakdown, breakage or loss of the vehicle, when the Rent loses or fails to profit from the lease of the vehicle, on days that it is unable to be rented because it is in repair workshop or awaiting release of the insurer, the competent authority or replacement by another vehicle in case of total loss.

19 - Is it required to present the Police report?
Yes In case of accident is mandatory that you fill in the casualty report from Sunset and to submit the police report (BO), otherwise it will assume the full cost for damage to the rented vehicle or its replacement with a total loss up to an amount equivalent to their market price as the car 0 km, plus the costs incurred for damage to third parties.

20 - Am I responsible for paying traffic/parking tickets in case of traffic violation?
Yes. All traffic and parking tickets are customer or assigned driver`s responsability to pay. According to the Brazilian Transit Code, in case of notifications or infraction the customer will be present to Police Department as responsible for them, We then will pay directly the amount and later charging the customer through credit card or refund.

21 - How Should I proceed in case of transit notifications or infractions?
In this case, the ticket will be issued directly to the vehicle`s driver by the transit officer. The customer should present it to Sunset Rent a Car, so necessary providences can be arranged.

22 - How do I proceed to Rent a Car ?
You can make your reservation or come directly to Sunset Rent a Car or contact us at www.sunsetrentacar.com.br(48)3232-0009,(48) 3334-2923, (48) 7811-7956, NEXTEL 55*92*1718 ou trough our email:contato@sunsetrentacar.com.br